Njalakangwa Phumaphi

e-Services Deputy Manager, Government Online Office, Botswana

Njalakangwa Phumaphi is an E-Services Deputy Manager in the Government Online Office under the Ministry of Communication, Knowledge, and Technology for the Government of Botswana. Ms. Phumaphi is in charge of the technical organisation of the e-Services and is involved in the implementation of the public sector e-services across government in line with the SmartBots Digital Transformation Strategy.  In her role she is responsible for the implementation of e-Services that are citizen centric, and caters for all citizens and ensures no one is left behind across the economy. Ms Phumaphi has over 16-year experience in managing the delivery of innovative solutions. She holds a Degree in Information Systems and a Masters in Strategic Management.